Subscription Services Privacy Policy

Background

COMPARE YOUR FOOTPRINT LTD, a company incorporated in Scotland (Registered No. SC689618) with its registered office at 7 Ferrymuir Lane, South Queensferry, Scotland, EH30 9PA, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://compareyourfootprint.com/ ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested via a pop-up.

1. Definition and Interpretation

In this Policy the following terms shall have the following meanings:

"Account" means an account required to access and/or use certain areas and features of Our Site;
"Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
"Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
"We, Us, Our" means the said Compare Your Footprint Ltd.

2. Information About Us

Our Site is owned and operated by Us.

Data Protection Officer: William Richardson, Director

Email address: info@compareyourfootprint.com

Telephone number: +44 (0) 203 545 0992

Postal address: 7 Ferrymuir Lane, South Queensferry, Scotland, EH30 9PA.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier".

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:

a) The right to be informed about Our collection and use of your personal data.

b) The right to access the personal data We hold about you.

c) The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete.

d) The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We hold.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to Us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent.

h) The right to data portability.

i) Rights relating to automated decision-making and profiling.

For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Part 15.

6. What Data Do You Collect and How?

Depending upon your use of Our Site, We may collect and hold some or all of the personal and non-personal data set out below.

When you register interest to products and services: Name, Organisation, Email Address, Organisational Role, Registered address, Telephone number
When you subscribe to updates: Name, Email Address
When you make an enquiry: Name, Email Address, Telephone number
Technical information including IP address, browser type and version, operating system, country (via Google Analytics)
Data from third parties including Name, Organisation, Email, Telephone Number, Technical Information

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, We must always have a lawful basis for using personal data.

Provide you with further information about our work, services or products where you request this — Legitimate interest
To register you to services, products and events — Legitimate interest
To answer your enquiries about our products or services — Legitimate interest
To provide you with the services and products that you've asked for — Performance of contract
To keep in contact with you about future opportunities — Legitimate interest

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary. Customers' data is held for as long as it is required to deliver our services; and up to 3 years following provision of our services.

9. How and Where Do You Store or Transfer My Personal Data?

9.1 We only keep your personal data for as long as We need to.

9.2 Some or all of your data may be stored outside of the European Economic Area ("the EEA"). We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

9.3 Data security is very important to Us.

10. Do You Share My Personal Data?

We contract with the following third parties to supply certain products and services:

CircleCo, Inc. — Online community and forum — USA
Continually Ltd — Website chatbot and chat function — UK
PandaDoc Inc. — E-Contracts — USA
Zapier Inc. — Providing automation support — USA
Calltech Limited — Providing answerphone support — UK
Insightly Inc. — Customer Relationship management — USA
Calendly LLC — Meeting bookings — USA
Active Campaign LLC — Webforms, marketing and mail-server — USA
Ringcentral Inc. — Providing VOIP telephone services — USA
Aidaform — Webforms — Germany
GoCardLess — Direct debit payments — UK
FreeAgent — Accountancy software — UK
Stripe — Digital Payments — UK

11. How Can I Control My Personal Data?

We aim to give you strong controls on Our use of your data for direct marketing purposes.

12. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all.

13. How Can I Access My Personal Data?

You can make a "subject access request". All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

14. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. All Cookies used by and on Our Site are used in accordance with current Cookie Law.

First-party Cookies:

Essential website cookies — Strictly necessary
Google Analytics — Aggregate usage data

Third-party Cookies:

Google Webfonts
Google Maps
External video providers (Vimeo and YouTube)

15. How Do I Contact You?

Email address: info@compareyourfootprint.com

Telephone number: +44 (0) 203 545 0992

Postal Address: 7 Ferrymuir Lane, South Queensferry, Scotland, EH30 9PA

16. Changes in Privacy Policy

We may change this Privacy Notice from time to time. This Privacy Policy was last updated on 5th July 2021.